Who this is for
- Hiring teams with scheduling and candidate-record bottlenecks
- Recruiters who need consistent process administration
The problem
Candidate experience and record quality suffer when scheduling, consent, feedback, and disposition steps are inconsistent or when coordinators make hiring judgments.
Scope
- Candidate record setup
- Interview scheduling and reminders
- Approved candidate communications
- Feedback completion follow-up
Inputs
- Role scorecard and hiring stages
- Approved communication templates
- Interviewer availability
- Privacy and retention rules
Workflow
- Stage 1
Record
Create the candidate record from an approved application source.
- Stage 2
Coordinate
Arrange interviews and send approved preparation details.
- Stage 3
Follow up
Request structured interviewer feedback.
- Stage 4
Close
Apply the authorized disposition and retention procedure.
Deliverables
- Current candidate records
- Interview schedules
- Feedback completion queue
- Process status report
Boundaries and human decisions
- Hiring, rejection, compensation, accommodation, and eligibility decisions remain with qualified owners
- Coordinators do not infer protected characteristics or add unapproved screening criteria
Quality controls
- Role-based candidate access
- Template and recipient checks
- Retention schedule
- Structured feedback fields
Starting scenarios
Interview surge
Coordinate panels and reminders while recruiters retain selection decisions.
ATS cleanup
Resolve incomplete administrative fields against source evidence.
Frequently asked questions
Can the coordinator screen candidates?
Only against objective, approved administrative criteria; hiring judgment remains with the recruiter or manager.
How is candidate data protected?
Use named accounts, limited exports, approved retention, and access only for the active process.
Operational handoff canvas
Bring one real queue to the intake.
Share representative work, the tools involved, the schedule, and the decisions that must remain with your team. We’ll use those inputs to discuss a bounded role.
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